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“Many of the difficulties in present medical practice can
be overcome, wholly or in part, by group organization. . . Some
of these difficulties are: lack of coordination . . . lack of
adequate supervision and control over the quality of medical care
. . . the difficulty experienced by patients in choosing qualified
physicians; the unnecessarily large expenditure for overhead costs
made by practitioners in individual private practice; and the
increasing complexity of medical service,” concludes the
Committee on the Costs of Medical Care, in a report published
in 1932.
In 2001, the
Institute of Medicine’s Crossing the Quality Chasm report
concluded the very same thing! Sadly, little progress has been
made since the 1932 report.
We have highly trained medical professionals. We have advanced
information technology. And we have growing public demand for
change. But unfortunately, we aren’t all working together.
Some segments of our population are overtreated; others are undertreated.
Costly medical expenses and efforts are often duplicated. Medical
information doesn’t always reach the right people at the
right time. The most proven treatments are not always utilized
or available.
Americans
continue to be served by a fragmented, uncommunicative health
care system that drives up the cost of care without necessarily
improving the quality. Alternatives to this fragmented system
are sorely needed.
Happily, alternatives
already exist in this country. They are called integrated delivery
systems, accountable care organizations, high-performing delivery
systems, and the “medical home.” We call them coordinated
care organizations.

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